Natural Choice Company (NCC) Return Policy
Our commitment to you begins from the moment you place your order with us. Our goal is to help you and your family live happier, healthier lives – and that includes ensuring you’re completely satisfied with your purchase. If, for any reason, you are unhappy with your NCC’s product, we offer a 100% money back guarantee within 30 days of purchase.
Any attempts to dilute or refill bottles in any away voids this offer of a refund. All products covered by this return policy may only be returned for a refund to the original form of payment.
While we accept returns, please note that we do not do exchanges. We are also not able to refund or exchange Natural Choice Company products purchased at a retailer or from another online vendor. If there is a problem with the product you purchased at a store or through another online retailer, please contact them directly for reparation.
To return merchandise, please follow these steps:
- Call NCC’s Customer Service at (785)321-1600 to notify them of the return.
- All product returns require an (RMA) number.
- Ship merchandise to NNC within 15 days of purchase. Customer is responsible for all shipping charges.
- Place the original packing slip (or a copy) and a note with the reason of the return inside the shipping box.
- Write the invoice number on your shipping box (print clearly).
- Ship to the address below.
- Once NCC receives the returned merchandise, the customer account will be credited within 2 business days.
Send Returns to :
Natural Choice Company
206 Maple Hill Rd
Saint Marys, KS 66536
Still Have Questions? Contact Customer Service at 785-321-1600